Purple Griffon Leads the Way

(PRWEB) September 13, 2006 -- Once again Purple Griffon is leading the way and is now able to offer an even greater range of ITIL Practitioner Certificates. This new course provides delegates with a comprehensive understanding of Capacity Management. It explains in detail how CM relates with other Service Management processes and how it plays a major role in defining an organisation’s business plans and strategies. The course is aimed at IT Service Management practitioners whose roles and responsibilities include ensuring that IT processing and storage capacity match the evolving demands of the business in a cost-effective and timely manner.

Purple Griffon understands that Capacity Management is a true balancing act – supply must be weighed against demand and cost must be weighed against capacity. Only by having an in-depth appreciation of the business requirements, operations and IT infrastructure can you ensure that current and future capacity and performance requirements are provided in a cost-effective manner.

Steve Lawless, one of Purple Griffon’s founding directors and a Capacity Manager for several years for a large insurance company, says of the course ‘this training will show you how to plan and implement appropriate capacity to match the business need – vital in today’s ever-changing commercial world’.

With a public schedule of courses available across the country, and the ability to provide private training as requested, Purple Griffon is ideally placed to deliver high quality, cost-effective IT Service Management Training solutions.

Website update
Have you already had a go at our mini ITIL quiz? You’ll be pleased to know the fun has been extended and there is now a link to a 40 question ITIL challenge – why not give it a try?

Coming Soon – Purple Griffon are delighted to announce that the new ISEB 5 day Release and Control Management Practitioner will soon be available as part of their overall ITIL Training offer.

Purple Griffon is an ISEB accredited ITIL training provider. ITIL is the IT Infrastructure Library and ITIL® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce.